blank screen - panorama factory

[gombul]

Hi,

When I output a panoramic MOV using panorama factory, the file works fine when I open it natively in Quicktime (allows me to pan etc). But when I load this into my Panorama Player template I just get a blank screen. The hotspots appear and it doesn't actually throw an error - just blank - tested in IE7 and FF2.

When I try a MOV someone else created (using the same template code) it works, so my template must be ok. Could I be missing something obvious with the way I'm outputting my MOV??? I thought it was because I was using Sorenson compression so tried JPG but same issue.